Operation Dental
25% More New Patients, Hundreds of Thousands Saved
"Technology is a big part of what we do. When off-the-shelf tools don’t quite fit, we build our own."
Dave Womble
Chief Marketing Officer, Operation Dental
The Impact Story
Efficient Investment
Hundreds of thousands of dollars saved annually across all practices.
New Patient Growth
Achieved a 10–25% increase in new patients across practices.
De Novo Launches
New practices open with 100+ patients already scheduled.
Meet Operation Dental & Dave Womble
Operation Dental is a people-first dental group with more than 18 practices (and growing). Leading marketing is Dave Womble, whose background spans agency leadership, product development, and technology. This unique blend means Dave understands both the patient experience and the technical solutions needed to support growth—which is why Operation Dental has a dedicated developer on staff.
The Challenge
Scaling Practices with Confidence
Like many DSOs, Operation Dental faced the challenge of investing significant resources into growth while ensuring those investments translated into real patient acquisition and practice success. Traditional tools offered limited support, making it difficult to expand confidently.
The Solution
Synchronizer API — Custom Scheduler, Total Control
When Operation Dental discovered NexHealth, one feature stood out: the Synchronizer API.
Instead of relying on limited out-of-the-box tools, they used the API to rebuild their online scheduler directly into their websites. This gave them flexibility to align scheduling with their expansion strategy, ensuring new and existing practices could grow quickly and predictably.
“That was one of the big drivers for us to rework the scheduler so we could align our investments with real patient growth.”
— Dave Womble
The Results
Controlled Growth
Efficient Resource Use
Hundreds of thousands of dollars saved annually across all practices.
Confidence to direct budgets where they have the greatest impact.
New Patient Growth
Achieved a 10–25% increase in new patients across practices.
20–25% of new patients book online through the scheduler.
De Novo Launches
New practices open with 100+ patients already scheduled.
20–25% of these use online scheduling before opening day.
HIPAA-Compliant Foundation
All operations run securely within NexHealth’s HIPAA-compliant environment.
A True Partnership
For Operation Dental, the Synchronizer API is more than a technical integration—it’s a growth engine. By combining NexHealth’s robust core platform with custom-built workflows, they’ve created a marketing machine that drives ROI, innovation, and patient growth.
Looking forward, Dave and his team see even more opportunities, like embedding chatbots directly with NexHealth’s messaging API.
Transform Your Practice Today
Join leading practices like Operation Dental in delivering modern, seamless patient experiences.
Get the tools that work together. Get your time back. Get started with Synchronizer.